See our reasonable rates, we promise you a memorable stay! Please book online using our secure online booking system for the best rates.
Please contact us directly for a limited number of amazing weekly deals. SPECIAL STUDENT RATES AVAILABLE for SINGLE ROOMS.
WE ARE CURRENTLY OFFERING FLEXIBLE DATE CHANGES ON ALL OF OUR ROOMS (may have to pay rate difference, if any).
Backpackers dorm beds, shared facilities. 6-bed and 10-bed mixed options.
Twin bunk room (basic twin), shared facilities.
Twin side-by-side beds (standard twin), shared facilities, TV with DVD player.
Single bed, shared facilities.
Double bed, shared facilities, TV with DVD player.
Adjoining Double/Twin for 4 guests or 6-person dorm, shared facilities.
For group rates please email our hostel directly for availability.
Budget Backpacker Hostel (BBH) Club Cardholders pay the Club Cardholder rates. BBH cards can be purchased from our friendly hostel reception staff.
All beds are fully made-up with fresh linen, towels (please ask at reception) and warm winter-weight duvets.
Arrivals outside of Reception Hours: Due to Covid we may not always have someone to greet you, however all bookings including late night arrivals are welcome. If arriving after 9pm we will send you late arrival instructions once you have made a confirmed booking online with a late estimated time of arrival. Please contact us if you haven't received these. Late arrival guests should consider booking private rooms to reduce inconvenience to other guests in dorms. Other arrivals when reception is closed will find detailed instructions waiting for you. Your credit card will be charged prior to your arrival with the card used to make the booking. The booking will be cancelled should the card not be valid. Refunds due to early cancellation will be subject to an administration fee.
Please do not use secure online bookings for winter specials, families or groups – phone us on 03 982 7777 (international +64 3 982 7777) or freephone 0800 524 546, or email Jailhouse Accommodation directly, special conditions, rates and cancellation policies apply. Groups of over 10 pax have 30 day cancellation policy. Children under 16 years are not permitted in shared dorms.
We will respond to any email inquiries as soon as possible, however bookings are not confirmed until credit card details are received.
Credit card details are stored securely and are used to CHARGE ALL CARDS IN ADVANCE OF ARRIVAL, 'no shows', cancellations within cancellation policy, or for wilful damage, theft, additional cleaning, smoking/vaping inside, inappropriate behavior or breaching terms (refer to us for group and special event booking terms).
A $3.00 charge applies for all Credit Card Bookings.
If you book for consecutive nights and fail to arrive for the first night, we reserve the right to cancel your booking and no refunds for any nights will apply.
Inmates using facilities prior to check-in time of 2pm or after check-out time of 10am may incur additional charges.
Number of guests in your room is not to exceed the number made in the booking or additional charges will be made.
No responsibility is taken for guests personal property left on the premises.
Written cancellation by email is required.
Refunds for pre-payments made by credit cards will be subject to an administration fee. Guests will be pre-charged full payment on the credit card used to make the booking.
Max 14 nights in Dorm beds, please contact us directly for longer stays or they may not be accepted.
Photo ID required for all guests.